Privacy Policy

FreightAware respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.

Information We Collect

We collect the information necessary to provide our service:

• Account information (email, name, company)
• Payment information (processed securely via Stripe)
• Conversation, shipment, and usage data generated as you use the service

How We Use Your Information

Your information is used solely to:

• Provide and maintain the FreightAware service
• Process payments and send billing information
• Improve our service through internal review of usage patterns
• Communicate important service updates

Data Storage and Security

FreightAware stores conversation, message, shipment, and organizational-knowledge data as necessary to provide the service — including conversation history, operational continuity, and your organization's captured knowledge. This data is not anonymized before storage. We protect it using appropriate technical and organizational security measures, and all data is encrypted in transit and at rest. We do not sell or share your operational data with third parties.

Your Rights

You have the right to access, correct, or delete your personal data. Contact us at support@freightaware.app to exercise these rights.

Legal Entity

FreightAware is operated by LOP Business Consultancy, Blaeustraat 11, 1817 EE Alkmaar, The Netherlands (KvK 87988607, VAT NL004521027B02). For data protection inquiries, contact support@freightaware.app.

Contact

For privacy-related questions, contact us at support@freightaware.app