Privacy Policy

Effective Date: January 2025

FreightAware respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.

Information We Collect

We collect minimal information necessary to provide our service:

  • Account information (email, name, company)
  • Payment information (processed securely via Stripe)
  • Usage data (anonymized for service improvements)

How We Use Your Information

Your information is used solely to:

  • Provide and maintain the FreightAware service
  • Process payments and send billing information
  • Improve our service through anonymized analytics
  • Communicate important service updates

Data Storage and Security

We do not permanently store shipment data or chat content unless anonymized for learning improvements. All data is encrypted in transit and at rest.

Your Rights

You have the right to access, correct, or delete your personal data. Contact us at support@freightaware.ai to exercise these rights.

Contact

For privacy-related questions, contact us at support@freightaware.ai